Financial Policy

For your convenience, we accept all major credit cards, cash, money orders and personal checks. Also, we can make arrangements for billing your insurance plan directly, however please note that there are many different policies and co pays. We are willing to extend this arrangement as long as you are aware that any balance due, not covered by your insurance company is DIRECTLY YOUR RESPONCIBLITY.

If you have questions regarding your account, please contact us at (250) 478-8533. Many times, a simple telephone call will clear up any misunderstandings.

Please remember you are fully responsible for all fees charged by this office, regardless of your insurance coverage. We are an out-of-network provider. As a courtesy to those with dental insurance, we will gladly file your PRIMARY insurance for 100% of our fees. We ask for payment of 40% on the day of services. We then will file your insurance claim for our full fee. After your insurance company has paid their scheduled fees to our office, we will either bill you for any remaining balance due, or send you a refund if your insurance pays more than the remaining 60% balance.

We will provide you with the necessary insurance claim form so that you may file directly for reimbursement.